Terms of service

Terms of Service

Last Updated: 25/06/2026

Welcome to [ZetaMart] ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

By using this website, you confirm that:

You are at least 18 years old or using the website under parental supervision.
You have the legal capacity to enter into binding agreements under applicable Indian laws.
The information you provide is accurate and complete.

2. Account Terms

To access certain features of our website, you may be required to create an account.

You agree to:

Provide accurate and current information.
Maintain the confidentiality of your account credentials.
Accept responsibility for all activities occurring under your account.
Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Products and Services

We strive to provide accurate descriptions of all products listed on our website.

However, we do not warrant that:

Product descriptions are error-free.
Product images perfectly represent actual products.
Colors displayed on your device accurately reflect actual product colors.

Minor variations may occur due to manufacturing processes and screen settings.

4. Pricing and Payment

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

Pricing

Prices may change without prior notice.
We reserve the right to correct pricing errors at any time.
Promotional offers may be modified or withdrawn without notice.

Payment

We accept payments through authorized payment gateways and methods available on the website.

By placing an order, you represent that:

You are authorized to use the chosen payment method.
All payment information provided is accurate.

Orders may be cancelled if payment authorization fails.

5. Order Acceptance and Cancellation

Submission of an order does not guarantee acceptance.

We reserve the right to:

Refuse or cancel any order.
Limit quantities purchased.
Verify customer information before processing orders.

Reasons for cancellation may include:

Product unavailability
Pricing errors
Suspected fraud
Violation of these Terms

If payment has already been received, any eligible refund will be processed according to our Refund Policy.

6. Shipping and Delivery

We aim to process and dispatch orders promptly.

Delivery Timeframes

Estimated delivery times are provided for convenience only and are not guaranteed.

Delays may occur due to:

Courier issues
Weather conditions
Public holidays
Regulatory requirements
Circumstances beyond our control

Shipping Address

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or losses resulting from incorrect address details.

7. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Generally:

Return requests must be submitted within [5] days of delivery.
Returned products must be unused and in original condition unless defective.
Certain products may be non-returnable due to hygiene, customization, or legal restrictions.

Approved refunds will be processed to the original payment method within a reasonable period.

Please refer to our separate Refund Policy for complete details.

8. Intellectual Property

All content on this website, including:

Logos
Product images
Graphics
Text
Designs
Software

is owned by or licensed to [ZetaMart] and is protected under applicable intellectual property laws.

You may not:

Copy
Reproduce
Modify
Distribute
Commercially exploit

any website content without prior written permission.

9. Prohibited Uses

You agree not to use the website for any unlawful or prohibited purpose, including:

Violating applicable laws or regulations
Engaging in fraudulent activity
Distributing malware or harmful code
Attempting unauthorized access to systems
Interfering with website operations
Harassing, abusing, or harming others
Collecting user information without authorization
Creating fake accounts

Violation of these provisions may result in immediate account termination and legal action.

10. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for:

Third-party content
Privacy practices
Policies
Products or services offered by third parties

Your use of third-party services is at your own risk.

11. Disclaimer of Warranties

The website and all products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we disclaim all warranties, including:

Merchantability
Fitness for a particular purpose
Non-infringement
Continuous availability

We do not guarantee that the website will be uninterrupted or error-free.

12. Limitation of Liability

To the maximum extent permitted under applicable law:

[ZetaMart], its owners, employees, affiliates, and service providers shall not be liable for:

Indirect damages
Incidental damages
Consequential damages
Loss of profits
Loss of business opportunities
Loss of data

arising from the use of our website, products, or services.

Our total liability, if any, shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless [ZetaMart], its directors, employees, partners, and affiliates from any claims, damages, liabilities, or expenses arising from:

Your misuse of the website
Your violation of these Terms
Your violation of any applicable law or third-party rights

14. Privacy

Your use of the website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in our Privacy Policy.

15. Modification of Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting on the website.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in [District/City, Uttar Pradesh, India].